California Consumer Privacy Act (CCPA) privacy notice detailing the rights of California residents and how WASend handles personal information.

Published on

CCPA Privacy Notice for California Residents

Last updated: March 27, 2025

This privacy notice section for California residents supplements the information contained in our Privacy Policy and applies solely to visitors, users, and others who reside in the State of California.

Information We Collect

WASend has collected the following categories of personal information from consumers within the last twelve (12) months:

Category	Examples	Collected
A. Identifiers	Name, email address, IP address, account name, API keys	YES
B. Personal information	Name, address, telephone number, credit card number, business information	YES
C. Protected classification characteristics	Age, gender	NO
D. Commercial information	API subscriptions purchased, usage history, billing records	YES
E. Biometric information	Voice recordings, facial recognition	NO
F. Internet activity	API usage patterns, webhook configurations, dashboard activity	YES
G. Geolocation data	Physical location	NO
H. Sensory data	Audio, voice recordings	NO
I. Professional information	Current or past job history	NO
J. Education information	Education records	NO
K. Inferences from other personal information	Profile reflecting API usage preferences and patterns	YES

How We Use Your Information

We may use or disclose the personal information we collect for one or more of the following business purposes:

To provide you with our WhatsApp API services and messaging functionality
To process your API subscriptions and billing
To communicate with you about service updates, API changes, and technical support
To improve our API services and develop new messaging features
To monitor API usage and ensure service quality
To detect and prevent fraud, security incidents, or API abuse
To comply with laws and regulations
To respond to law enforcement requests
To protect your rights and safety
To provide technical support and troubleshooting for API integrations

Your Rights Under CCPA

The CCPA provides California residents with specific rights regarding their personal information:

1. Right to Know

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months, including:

Categories of personal information collected
Sources of personal information
Business purpose for collecting
Categories of third parties with whom we share
Specific pieces of personal information collected

2. Right to Delete

You have the right to request that we delete any of your personal information that we collected and retained, subject to certain exceptions. Note that deleting certain information may impact your ability to use our WhatsApp API services.

3. Right to Opt-Out

You have the right to opt-out of the sale of your personal information. However, we do not sell your personal information.

4. Right to Non-Discrimination

You have the right not to be discriminated against for exercising any of your CCPA rights. We will not:

Deny you access to our WhatsApp API services
Charge you different prices or rates for services
Provide you with a different level or quality of services
Suggest that you may receive a different price or level of service

We may share your personal information with the following categories of third parties:

Service providers: Cloud hosting, payment processing, analytics, and technical support
WhatsApp/Meta: As required for WhatsApp API functionality and compliance
Business partners: For API integrations and enhanced service delivery
Legal authorities: When required by law or to protect our rights

Exercising Your Rights

To exercise your rights described above, please submit a verifiable consumer request to us by either:

Emailing us at: support@wasend.dev
Visiting our website: https://wasend.dev/privacy-policy

Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information.

Response Timing and Format

We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time, we will inform you of the reason and extension period in writing.

Contact Information

If you have any questions or comments about this notice, your rights under the CCPA, or how to exercise your rights, please contact us at:

Email: support@wasend.dev Website: https://wasend.dev Phone: [Your Phone Number] Address: [Your Address]

Compare with WhatsApp Business API

Discover why our solution is the smarter choice for your business messaging needs.

Our Solution

No monthly fees
Pay only for messages sent
Quick setup process
Flexible pricing plans

WhatsApp Business API

Monthly subscription fees
Complex approval process
Long setup time
Rigid pricing structure

Calculate Your Savings

Frequently Asked Questions

Everything you need to know about WASend API and Bulk Messaging Platform.

What is WASend API?

WASend is a powerful WhatsApp API and bulk messaging tool that enables you to send and receive WhatsApp messages programmatically. It's designed for both developers who want to integrate WhatsApp into their applications and businesses who need to send bulk messages.

How do I integrate WASend API with my app?

You can integrate WASend API using simple HTTP requests or with our official SDKs. Check our documentation for step-by-step guides and code samples.

What features does WASend API support?

WASend API supports:

✅ Sending and receiving text messages
✅ Webhook support for real-time message delivery
✅ Simple authentication with API keys
✅ Real-time delivery status
✅ Bulk messaging capabilities
✅ Group contact management
✅ Multiple WhatsApp numbers
✅ Rich media support
✅ Personalized messages

How is WASend API priced?

WASend API offers transparent, affordable pricing with no per-message fees. You pay a flat monthly or yearly rate based on your usage tier. See our pricing page for details.

Is WASend API secure?

Yes. All data is encrypted in transit using HTTPS. We follow best practices for authentication and data privacy. You control your API keys and webhook endpoints.

Do you offer a free trial?

Yes! Every new account gets a 7-day free trial to test all features. No credit card required.

What kind of support is available?

We offer comprehensive API documentation and email support for all users. Our documentation includes detailed guides, code examples, and API references.

Who can use WASend API?

WASend API is perfect for developers and businesses who want to integrate WhatsApp messaging into their applications. It's ideal for notifications, alerts, and automated messaging.

Can I send bulk messages through the API?

Yes, our API supports bulk messaging through a simple endpoint. You can send messages to thousands of contacts at once using CSV imports or direct API calls. The API handles rate limiting and queuing automatically to ensure reliable delivery.

How does group contact management work?

Our API allows you to organize contacts into groups for targeted messaging. You can import contact lists via CSV and manage them through our API endpoints. This makes it easy to send messages to specific groups of contacts.

Can I use multiple WhatsApp numbers?

Yes, you can connect and manage multiple WhatsApp numbers through our API. This allows you to scale your messaging capabilities across different business lines or departments. Each number can be managed independently through the API.

What types of media can I send?

Our API supports sending various types of media including images, documents, and videos. You can attach files to your messages through simple API calls, and we support multiple file formats and sizes.

How do personalized messages work?

You can create dynamic templates with personalized fields in your messages. The API allows you to automatically insert contact details, custom variables, and dynamic content into your messages.

How fast is message delivery?

WASend API delivers messages in real-time using webhooks and optimized infrastructure for low latency.

What programming languages are supported?

We provide SDKs for popular languages including JavaScript, Python, PHP, Java, Go, Ruby, and more. You can also use our REST API with any programming language.

Still have questions? Contact our support team